58 lines
1.5 KiB
JavaScript
58 lines
1.5 KiB
JavaScript
const moment = require('moment-timezone');
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function isServiceOpen() {
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let now = moment().tz('Australia/Brisbane');
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let isWorkday = now.isoWeekday() < 6;
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let isWorkingHour = now.hour() > 7 && now.hour() < 17;
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return isWorkday && isWorkingHour;
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}
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exports.handler = function(context, event, callback) {
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const twiml = new Twilio.twiml.VoiceResponse();
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console.log(event);
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const callIncludesRecording = !!event.RecordingUrl;
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const callWasAnswered = event.DialCallStatus === 'completed';
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const callWasNotAnswered = event.DialCallStatus === 'no-answer';
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const serviceIsOpen = isServiceOpen();
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if (callWasAnswered) {
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twiml.hangup();
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} else if (callIncludesRecording) {
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console.log('Call includes recording!');
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// do something with the recording URL here
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console.log(event.RecordingUrl);
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twiml.say("Thank you! We'll come back to you shortly.");
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twiml.hangup();
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} else if (callWasNotAnswered) {
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console.log('Call was not answered...');
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twiml.say(
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'Unfortunately no one can answer right now. But you can leave a message.'
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);
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twiml.record({
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action: '/handle-call'
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});
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} else if (!serviceIsOpen) {
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console.log('Service is closed...');
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twiml.say('Service is closed but you can leave a message');
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twiml.record({
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action: '/handle-call'
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});
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} else {
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twiml.dial(
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{
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action: '/handle-call',
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method: 'POST',
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timeout: 5
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},
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'+4915...'
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);
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}
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callback(null, twiml);
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}; |